So here is the thing about the clearance section at my job: it is never finished and is never actually correct. Furniture in clearance comes in one of two flavors: discontinued furniture, which is usually stuff that used to be a floor model and is therefore in pretty good condition (and, accordingly, generally a damn good deal) and stuff that has been returned, exchanged, or damaged, which can be anything. We have a chair on the floor that originally retailed for $599 that we were originally trying to get $50 for until I touched it and ran across the store to get to the hand sanitizer. I insisted the manager touch it. He did. It’s now priced at $10, and I may buy it myself just so I can insist it be taken out back, thrown into the dumpster, and possibly shot for good measure.
I may take a picture of it tomorrow, actually.
Anyway. To be in clearance “correctly,” a piece of furniture needs three things:
- To have a price tag on it. Clearance starts around 15% off, is usually 30% off, and can be much more steeply discounted depending on the condition of the piece.
- To have what’s called a “zebra tag” on the back of the price tag. Zebra tags are scannable, which makes inventory easier, and also have the code we need to actually sell the thing on them. Now, note, to create one of these, we need to know what a piece actually is. If there’s a piece that we haven’t sold in a couple of years, which happens more often than you’d think, identification can take a while.
- To be located in Clearance in the computer inventory system. So, for example, if something is on the floor in Area 12 and goes discontinued and gets physically moved into clearance, someone has to tell the computer that it’s been moved and where it should be. If something gets moved from the warehouse into clearance, its location needs to be moved in the computer as well.
This last part is especially important when we sell stuff, and especially important when we sell a clearanced return item that is actually on the floor in new condition somewhere. Sell the wrong one and the delivery guys might pick up the floor model to deliver to someone’s house, which will get you in deep shit if you’ve just sold a $1200 sectional for $300.
I spent the entire day in the clearance section today, manually going through a print-out of what was supposed to be in there, then finding each item and verifying that 1) and 2) above were true of the item. If something wasn’t there that was supposed to be I needed to find out what happened to it, and if something was there that wasn’t on my list I needed to figure out how that got screwed up. Luckily for everyone, I have the type of brain and/or personality that is actually well-suited to this obnoxious-ass task and honestly kind of enjoyed it.
I also built a sectional and hung a couple of rugs. I don’t ever want to hang rugs ever again; it’s murder and those things are heavy as hell.
At about 6:30 I had to deal with four straight issues from my customers. At about 7:00 I declared that, having made no sales at all for the day (total store income: $169; for comparison’s sake, we delivered out well over $100,000 in furniture last week) I was leaving early and going to pick up my New Hotness from the UPS depot where it was waiting for me. I was originally going to wait for my half day on Wednesday, but screw that.
I’ve been fiddling with the phone for an hour or so. The new camera on the 7+ is niiice, guys. The low-light especially is ridiculous. I mean, granted, I can turn lights on, but holy hell. We’ll see how long it takes for the lack of an audio jack to get on my nerves.
Tomorrow, going to Potbelly’s for lunch is likely to be the highlight of my day– which, holy hell, is the place just called Potbelly? Have I been calling them by the wrong name for, like, no shit, the last twenty years? Anyway, one just opened not too far from work, and they are one of the two chain places that I could get in Chicago that I can’t get in South Bend (come on, Pockets! Come to Butt-head!) and I am unreasonably excited about it.
How was your day?