The picture almost makes customer service seem cool, doesn’t it?
I was recently able to zero out all but one of my credit cards, and Lord willing and the creek don’t rise it shouldn’t be long until I’m able to whack that one as well. I was startled to see a bill show up from one of my cards a few days ago; the card actually got overpaid a bit so the last I’d looked at it they owed me money, which is always a fun thing to have happen with a credit card. Turns out they’d charged me a $59 annual fee. Now, chances are this fee has been around for all if not most of the time I’ve had this card, but during damn near 100% of that time I’ve carried a balance. It pissed me off that I suddenly owed them an annual fee on a card with no balance, so I did a brief check to make sure it wouldn’t affect my credit rating too unduly and then called to cancel the card.
(A five minute period ensues here, as we go from blustery-but-dry outside to torrential rainstorm hello tropical storm Cristobal in about ten seconds and then the power blinks out. By the time I have the computer back online and the Internet back up, the rain has stopped.)
Anyway. That was a long lead-in to a quick resolution, but: it turns out that if you’ve had a credit card for 23 years and you call them and say something along the lines of “Hey, y’all charged me this annual fee. I don’t wanna pay it. Cancel the card!” they will not only remove the fee from your card (and, to be honest, I pretty much expected this result) but they will set things so that you are never charged an annual fee again. Which, paradoxically, is kind of annoying, because I find you must pay this annual fee, unless you don’t want to to be really obnoxious as a policy.
But, hey, I guess I don’t have to cut the card up now? All told, I’d rather have the credit than not, so I went ahead and kept it.
Also, I can see blue sky outside now. Weather is weird.
5:45 PM, Tuesday June 9: 1,973,803 confirmed cases and 111,751 Americans dead.
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