Before I forget

Hosea showed up to class this morning in a new mask, if in fact I’m actually allowed to use the word “mask” to describe a cut-up sock. Because he had a cut-up sock on his face. When I gave him a new mask from my stash and told him to put it on, he asked me why he needed it.

“Because you have a sock on your face, Hosea,” I said.

“No I don’t,” he said. (Remember, reflexively denying anything is a big part of whatever is wrong with this kid.)

“Yes, you do,” I said. “You are not wearing a sock on your face at school. Put the mask on.”

There then followed a ten-second stare down while I stood there holding the mask, at which point he said “Fine,” took it, and put it on. I don’t know what happened to the sock.


I was going to tell a whole story here about a bit of delivery nonsense involving UPS delivery of my son’s new phone– yeah, that’s a thing that’s happened now– but I no longer have the energy for the entire story so I’ll just tell the important parts: I had to redirect the phone to a UPS location because Verizon insisted on a signature and they weren’t going to be delivering while anyone was home. They did not give me a choice of locations, and directed me to their main distribution center, which is out past the airport, which you should understand to mean far away from everything. I got an email that said it was there and waiting for me.

When I got there yesterday, this sign was on the door:

You may note several possibly relevant pieces of information missing from the sign.

Despite that, the door opened as I was standing there trying to decide what to do and someone let me in, telling me she hoped she didn’t get in trouble for letting me in. She then told me that my package was still on a truck, despite the email that I’d gotten, and that it would be ready today. Okay, fine. Are you sure it’s not going to get redirected? No, it won’t be, but if it is, you’ll get an email.

Oh.

I did not get an email. When I got there today, this had happened:

The story ends with me getting the phone, which was indeed at that location, behind the caution tape and the locked door, but … well, imagine trying to explain this to customer service robots over the phone. I was moments away from my nuclear method of reaching a human when stuck in customer service robot hell (start swearing and yelling racial epithets into the phone; believe me, these systems recognize profanity) when the door opened and half a dozen UPS employees poured out, all carrying various broken pieces of wood, and threw everything into a nearby dumpster, an act that provoked a surprising amount of rejoicing on their parts. Then the lady I’d spoken with yesterday recognized me, ushered me past the caution tape and past the locked door with the “don’t come in here” sign, gave me my package, and sent me on my way.

I swear everything in this post is true, and I dare you to make any of it make any fucking sense.

On coffee and customer service

You know this already, if you’ve been around for a while: I moved to Chicago in 1998 after graduating from college, and lived there until getting engaged and moving back home to South Bend in 2007. I loved living in Chicago, and one of the things I miss most about it even after all these years is the food. Chicago’s one of the biggest cities in the country, and (especially once you got used to getting around) you could find anything there, and most of them delivered. Thai food at 3 AM? No problem.

South Bend is not like that. Most of South Bend’s restaurants, for better or worse, are regional or national chains. We’ve got some gems sprinkled here and there (Nedderman’s Steak Place, some good teppanyaki, and a really good hole-in-the-wall Venezuelan bistro) but in general if you’re looking for quality cuisine outside of what you would expect to find in a mid-size Midwestern city you’re going to be disappointed.

I found out yesterday that we’ve recently acquired an Ethiopian coffee business. How did I find out? They brought a bunch of free coffee to work, and the secretary emailed everybody that there was free Ethiopian coffee so come get some free Ethiopian coffee, and I wasn’t at work to go get it, so the email just sort of sat there and teased me. Interesting fact: they don’t appear to have a retail footprint, but they’ve got the website, and if you’re local they bring you your coffee. If you aren’t, they’ll still ship for you.

I ordered some coffee yesterday evening at around 6:15 PM. At 6:38 I got an apologetic text message that due to the blizzard taking place outside my coffee would not be delivered that evening. So their usual standards are pizza-delivery speeds, which I feel like isn’t completely necessary for coffee. I replied to make it clear that they could take as long as they needed to; I don’t need someone sliding off the road into a ditch so I can have novel caffeine the next morning.

At any rate, I did get my coffee today, and had a weird moment with the delivery guy when we both realized the other one looked kind of familiar, but it was dark and bloody cold outside and also COVID and neither of us were masked up (side note: “masked” can autocorrect to “naked” if you aren’t careful with your typing, which would have altered the meaning of that sentence somewhat) so we did not stand outside and chatter at each other long enough to figure out where we might have known each other from. Have I consumed coffee yet? No, which might make this post premature, but I figured the whole apologetic about not bringing me coffee during a blizzard thing probably warranted its own post. Plus, dear God, I know better than to have coffee at 8:15 at night, and that’s, like, Folger’s and shit. I assume this is probably going to be a little stronger.

I’ll report back tomorrow, of course.